***The Santa Clause*** Our Extended Holiday Return Policy
We know it's not always easy to get to all of your returns and exchanges from the holiday season and you're busy spending time with family and loved ones! For orders placed after Nov. 1, 2016, our standard 30-day return policy is extended through January 31, 2017. That's right - an extra month after Christmas to send it back! Whether your the gift giver or recipient, we want to make sure it's right...
Carl's Golfland Free Returns
At Carl’s Golfland, our first concern is your 100% satisfaction. That’s why we offer the best return policy in all of golf! If you are not completely satisfied with your purchase, return it to us within 30 days of purchase FOR FREE, and you will receive a full refund of your original purchase price*. See details below.
*This applies to purchases made on carlsgolfland.com and shipped within the contiguous United States ONLY. Other marketplace purchases such as eBay or Amazon are not covered by our free returns policy.
If you purchase an item from carlsgolfland.com that you are not happy with, you may return it to us for a full refund so long as it is NEW & UNUSED and in its original packaging or similar new packaging.
If you want to exchange an item for whatever reason (size, color, etc), you must return the original item using this service and re-buy the desired item using the normal purchase method on carlsgolfland.com.
Note: If the purchased merchandise qualified for one of our “Buy More” promotions, and you’ve decided to return one or more of those items, your promotional discount will be adjusted when processing your refund. Example –You purchased 2 sale shoes for $49.99 and received $5 off each pair ($44.99 x 2 = $89.98). If you choose to return 1 pair for a refund, your promotional pricing will no longer apply as only 1 pair was kept. You’d receive a $39.99 refund (Original Shoe Price $49.99 – Total Promotional Discount $10 = $39.99).
The following products may NOT be returned:
- Special orders
- Custom golf clubs
- Personalized items
+Other Things You Should Know...
Having trouble or have questions? You can EMAIL US or call us at 877-412-2757.